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Privacy Policy

Mobile Mandi - Privacy policy

BUYER POLICIES

purchasing an item the buyer agrees to be bound by the conditions of sale included in the item's description provided that those conditions of sale are not in breach of this User Agreement or otherwise unlawful. RAMUKAKA is not responsible for the side effects one might endure by use of any item bought through the Website. RAMUKAKA recommends the buyer to look for other users' testimonials before making the purchase decision. We encourage the buyers to post feedback on the retailer after the sale is closed and product is delivered. While RAMUKAKA takes necessary steps and precautionary measures to ensure that the retailer is genuine but RAMUKAKA cannot and do not confirm the identity of all parties or guarantee the quality, safety or legality of any aspect of the items listed or the accuracy of the listings. The buyer acknowledges this risk while he agrees to this terms and conditions. RAMUKAKA suggest all users employ common sense, and encourage users to contact RAMUKAKA to report any and all suspicious behaviour or misappropriation of the site service.


RETAILER POLICIES
1) Redemption of Earnings

RAMUKAKA reserves the right to keep on hold the remittance to the Retailer for purposes of safety of ‘ramukakafresh.com and/or Users. In such case, the Retailer will be intimated and required to complete additional check and verification and RAMUKAKA may contact the Retailer for verification of or additional information, details, data and documents. Termination: If RAMUKAKA terminates a listing or your account, if you close your account, or if the payment of your RAMUKAKA fees cannot be completed for any reason, you remain obligated to pay RAMUKAKA for all unpaid fees plus any penalties, if applicable. RAMUKAKA reserves the right to issue a warning, temporarily /indefinitely suspend or terminate the retailer’s membership of the App and refuse to provide the retailer with access to the App in case of non-payment of fees by it to RAMUKAKA. RAMUKAKA also reserves the right to take legal action in case of non-payment of fees by the retailer to RAMUKAKA. RAMUKAKA reserves the right to refuse any of its service to anyone, for any reason, at any time.

2) Listing and Selling

Listing Description and Pricing: By listing an item on the App the retailer warrant that they and all aspects of the item comply with RAMUKAKA published policies. Retailers also warrant that they may legally sell the item. Listed items represent a binding offer at the set price to other users who comply with the conditions specified in the offer. The contract of purchase is formed when a member complies with the conditions specified in the offer and completes the checkout process. Retailers must accurately describe their item and all terms of sale in the RAMUKAKA App or website. Retailers agree to provide, maintain and update the data to keep it true, accurate, current and complete information about themselves as prompted by RAMUKAKA 's registration form, profile generation and shop set-up. The listings by the Retailer may only include text descriptions, graphics, pictures and other content relevant to the sale of that item. All items must be listed in an appropriate category with appropriate tags. Each listing must accurately and completely describe the item/items for sale in that listing. Retailer must ensure that the listed items do not infringe upon the intellectual property, trade secrets or other proprietary rights or rights of publicity or privacy rights of third parties. All listed items must be kept in stock for successful fulfilment of sales. If the item description does not match the actual condition of the item, Retailer agrees to refund any amounts that they may have received from the buyer. The price stated in each item listing description must be an accurate representation of the sale. Retailer may not alter the item's price after a sale for the purpose of avoiding RAMUKAKA transaction fees, misrepresent the item's location, or use another user's account without permission. The retailer’s items prices must be inclusive of applicable taxes. RAMUKAKA reserves the right to remove content which is deemed to be inappropriate or that could subject


RAMUKAKA to legal action
1) Sales

All sales are binding. The retailer is obligated to ship the order or otherwise complete the transaction with the buyer in a prompt manner. The transaction between buyer and retailer shall be considered a legally binding contract between those two parties. c. Handling of Credits: A user may earn credits by participating in various campaigns offered through the Service or as otherwise explicitly provided by RAMUKAKA. The amount of credits that may be earned and other conditions for earning Credits shall be subject to the applicable campaign rules provided by RAMUKAKA. To the extent permitted by law, RAMUKAKA may change the rules at any time, make alteration in the credits in case of ambiguity, and may terminate the entire credits system without any refund or other compensation for existing credits. "Credits" means credits that can be used solely to purchase eligible products through the Service in accordance with these Terms. A user will not be able to exchange credits for cash, property, or any other economic benefits other than for the purchase of eligible products through the Service that are specified by RAMUKAKA. A user will not be able to transfer credits to any other user or person. Except as otherwise required by applicable laws and regulations, if a user terminates their account or his or her membership lapses for any reason, all of the credits owned by such User will immediately be invalid and cannot be subsequently used. Once expired, credits will not be reinstated. d. Prohibited Goods: Every RAMUKAKA retailer is responsible for the laws that apply to them, your shop and your items, including any shipping restrictions for your items. There are some types of items that we don't allow in RAMUKAKA 's marketplace, even if they are legal and otherwise meet RAMUKAKA 's selling criteria. Some things just aren't in the spirit of RAMUKAKA. ELECTRONIC COMMUNICATIONS When retailer use the App or send e-mails or other data, information or communication to RAMUKAKA, they agree and understand that they are communicating with RAMUKAKA through electronic records and consent to receive communications via electronic records from RAMUKAKA periodically and as and when required. MOBILE SERVICES When you access the Service through a mobile device, your wireless service carrier's standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain mobile services may be prohibited or restricted by your carrier, and not all mobile services may work with all carriers or devices. You acknowledge and agree that your use of the Service must be in accordance with the usage rules established by your mobile device platform or service provider. NO GUARANTEE RAMUKAKA does not guarantee continuous, uninterrupted access to the App, and operation of the App may be interfered with by numerous factors outside RAMUKAKA 's control. NO WARRANTY RAMUKAKA and its suppliers, affiliates and service provider provide the App and services without any warranty or condition, express, implied or statutory and specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. You expressly agree that your use of the App at your risk.

FEEDBACK AND RATINGS RAMUKAKA encourage registered buyers and retailers on the App to provide feedback to each other after the transaction has closed; this helps all Users to know what it is like to deal with the said buyer/retailer. RAMUKAKA will not be responsible for the feedback that buyer post on the App and buyer should be careful about making comments that are not factual in nature and should not post defamatory or illegal or offensive/obscene contents. As a retailer, if you continue to receive negative feedback ratings or fail to deliver your order repeatedly, RAMUKAKA reserves the right to suspend your membership, and you will be unable to list or buy on the App. CONTROL OF CONTENT RAMUKAKA provides an open community and embraces the free speech of users on the app within the limitations set forth in this Terms of Use and decisions made by RAMUKAKA staff. RAMUKAKA does not control the Content provided by users that is made available on RAMUKAKA. You may find some Content to be offensive, harmful, inaccurate, or deceptive. There are also risks of dealing with underage persons or people acting under false pretence. RAMUKAKA is not responsible for the availability of outside apps or resources linked to or referenced on the App. RAMUKAKA does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such apps or resources. You agree that RAMUKAKA shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such apps or resources. USER DISPUTES The Retailer agrees that it is solely responsible for its interactions (including any purchase and sale transactions) with any other user in connection with the Service and RAMUKAKA (or its service/technology partners) will have no liability or responsibility with respect thereto. RAMUKAKA reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Service. LICENSE Subject to these terms of Service Agreement, we grant you a personal, non-transferable and non-exclusive, revocable, limited right and license to access and use the contents of this app and services; provided that this app and the content provided in this app, including, but not limited to, graphic images, audio, video, HTML code, buttons, and text, may not be copied, modified, a derivative work of the app is created, reverse engineered, reproduced, reassembled, republished, uploaded, posted, transmitted, or distributed in any way, or otherwise any attempt to discover the source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the usage of this app and services , unless such activity is expressly permitted or required by law or has been expressly authorized in advance by us in writing except that you may download, display, and print one copy of the materials on any single computer solely for your personal use, and further provided that you keep intact all our copyright, trademark, and other proprietary notices. PROPRIETARY RIGHTS INCLUDING COPYRIGHT AND TRADEMARK SAll domains, URLs, sub-domains, account names, usernames and other functional or identifying elements of the app are the property of RAMUKAKA. RAMUKAKA reserves the right to change, alter, reformat or edit such elements as appropriate for the course of business or need of the community. Accounts that are activated but remain empty with no items or information may be returned to an inactive pool or reassigned to other members. Reselling of usernames or sub-domains, squatting or speculating in such elements or on such pages is strictly prohibited and may result in termination of all related accounts. All material on the App owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials or use of the materials in any manner and for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights in such material, and is prohibited. Notwithstanding the foregoing, it is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the App for public viewing and reproduction/use of your content by third party users, you accept the User License Agreement whereby you grant a non-exclusive license for the use of the same. INTELLECTUAL PROPERTY RIGHTS-COMPLAINTS If you have an intellectual property rights-related complaint about material posted on the Service, you may contact us at the following email address: ramukakasir@gmail.com. In this regard, you must send a notice alleging that materials hosted by or distributed through the Service infringe intellectual property rights.

Any such notice must include the following information:
1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other right being infringed.
2. A description of the copyright-protected work or other intellectual property right that you claim has been infringed.
3. A description of the material that you claim is infringing and where it is located on the Service.
4. your address, telephone number, and email address.
5. a statement by you that you have a good faith belief that the use of those materials on the Service is not authorized by the copyright owner, its agent, or the law.
6. a statement by you that the above information in your notice is accurate, and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

Repeat Infringers RAMUKAKA will promptly terminate without notice the accounts of users that are determined by RAMUKAKA to be "repeat infringers." A repeat infringer is a user who has been notified of infringing activity or has had content they posted removed from the Service at least once. INDEMNITY You shall indemnify and hold harmless RAMUKAKA and (as applicable), affiliates, third-parties, technology/service providers and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of the User Agreement, RAMUKAKA Rules and Policies, or the documents they incorporate by reference, or your violation of any law, rules or regulations or the rights of a third party. LIMITATION OF LIABILITY In no event shall RAMUKAKA or its suppliers, affiliates and technology/service providers be liable for any direct, indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising under, out of, or in connection with, the App, its services or this Agreement (including tortuous claims arising thereof). RAMUKAKA 's liability in any circumstance is limited to the amount of fees, if any, paid by you to RAMUKAKA . RAMUKAKA, its associates, affiliates and service providers and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the App or that the operation of the App will be error free and/or uninterrupted.

Consequently, RAMUKAKA assumes no liability whatsoever for any monetary or other damage suffered by you on account of:
1. The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the App, which are incorporated by way of reference in this Agreement.
2. Any interruption or errors in the operation of the App. You expressly understand and agree that shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if RAMUKAKA has been advised of the possibility of such damages). APPLICABLE LAW Users agree that the laws of India shall govern these Terms of Use. DISPUTES Any dispute arising out of this Terms of Use or pertaining to use of the App by the Users shall be submitted to the exclusive jurisdiction of the courts at Gandhinagar.

SEVERABILITY If any portion of this Agreement shall be held invalid by court of competent jurisdiction the remaining portions of the agreement shall remain in effect. Where modification to reflect intent or provide clarification to the service terms is allowed for any invalidated portion, such remedy shall be made first before any clause is held null and void. GENERAL In the event that any transaction or attempted transaction relating to any item, good or service which violates this User Agreement or applicable law comes to your knowledge, you shall take all steps to inform RAMUKAKA of the same. This Agreement sets forth the complete and entire understanding and agreement between the Retailer and RAMUKAKA with respect to the subject matter hereof. The Retailer shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules there under as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/ VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) inter-alia regarding your use of our service and your bidding on, listing, purchase, solicitation of offers to purchase, and sale of items or services. The buyer shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force. You shall not attempt to or circumvent or manipulate our fee structure, the billing process or fees owed to RAMUKAKA.

RAMUKAKA Guidelines- ABOUT RAMUKAKA
RAMUKAKA is a marketplace where people from all over India connect to buy and sell goods.
1 RAMUKAKA acts as a venue to allow users who comply with RAMUKAKA 's policies to offer, sell and buy goods. RAMUKAKA is not directly involved in the transaction between buyers and retailers. All the information and products listed on the App are provided on an 'as is where is' basis.
2. Prohibited items, services, and items that violate our intellectual property policies are not allowed on RAMUKAKA.
3. Anyone over the age of 18 can open a shop on RAMUKAKA.
4. RAMUKAKA shops have their own policies, payment methods, and shipping and fulfilment methods.
5. Shops on RAMUKAKA must meet RAMUKAKA 's standards of customer service and honor their shop's policies.
6. RAMUKAKA 's Trust and Safety team may reach out to shops in violation of these guidelines. While we prefer to help you bring your shop into compliance with our rules, RAMUKAKA may close shops that do not comply.
7. We reserve the right to remove listings that aren't in the letter or spirit of RAMUKAKA 's guidelines.
8. RAMUKAKA may amend this User Agreement and/or RAMUKAKA Rules and Policies at any time by posting a revised version on the App.

RETAILER GUIDELINES RAMUKAKA 's marketplace is built on trust.
You can earn the trust of your buyers by following these guidelines on how to maintain a transparent shop, provide great customer service, and respect our community. RAMUKAKA will help you maintain a high level of trust with your buyers through our Retailer Service Level Standards ("SLS").
1. Only list items in your shop that are for sale and fall into one of the categories mentioned on our app.
2. Items must be accurately represented in listings and listing photos.
3. Be aware that buyers can submit reviews of items they have purchased.
4. Respect the intellectual property of others. If you feel someone has violated your copyright, you can report it to RAMUKAKA.
5. Do not sell prohibited items.
6. Please honor your shops shipping and processing times.



QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at

RAMUKAKA
432-434 Supermall 1, Infocity,
Gandhinagar, Gujarat-382007
Or
Call us +91 6351380301 or Mail us ramukakasir@gmail.com