Welcome to Ramukaka in Your Dream Online Store!

Refund Policy

Refund Policy

Section : 1

We have a "no questions asked to return at delivery and refund policy" which entitles all our members to return the product at the time of delivery if due for some reason they are not satisfied with the products delivered. We will take the returned product back with us and issue a credit note for the value of the returned products which will be credited to your account on Mobile mandi by ramukaka. This can be used to pay for your subsequent shopping bills. Acceptance of returns & refund post-delivery is subject to a satisfactory inspection by our customer service team. Please get in touch with us via self-service on the Mobile mandi by ramukaka app or call on +918238103232 for any such requests.


Section : 2

Listing Description and Pricing: By listing an item on the App the retailer warrant that they and all aspects of the item comply with RAMUKAKA published policies. Retailers also warrant that they may legally sell the item. Listed items represent a binding offer at the set price to other users who comply with the conditions specified in the offer. The contract of purchase is formed when a member complies with the conditions specified in the offer and completes the checkout process. Retailers must accurately describe their item and all terms of sale in the RAMUKAKA App or website. Retailers agree to provide, maintain and update the data to keep it true, accurate, current and complete information about themselves as prompted by RAMUKAKA 's registration form, profile generation and shop set-up. The listings by the Retailer may only include text descriptions, graphics, pictures and other content relevant to the sale of that item. All items must be listed in an appropriate category with appropriate tags. Each listing must accurately and completely describe the item/items for sale in that listing. Retailer must ensure that the listed items do not infringe upon the intellectual property, trade secrets or other proprietary rights or rights of publicity or privacy rights of third parties. All listed items must be kept in stock for successful fulfilment of sales. If the item description does not match the actual condition of the item, Retailer agrees to refund any amounts that they may have received from the buyer. The price stated in each item listing description must be an accurate representation of the sale. Retailer may not alter the item's price after a sale for the purpose of avoiding RAMUKAKA transaction fees, misrepresent the item's location, or use another user's account without permission. The retailer’s items prices must be inclusive of applicable taxes. RAMUKAKA reserves the right to remove content which is deemed to be inappropriate or that could subject


Section : 3

All sales are binding. The retailer is obligated to ship the order or otherwise complete the transaction with the buyer in a prompt manner. The transaction between buyer and retailer shall be considered a legally binding contract between those two parties. c. Handling of Credits: A user may earn credits by participating in various campaigns offered through the Service or as otherwise explicitly provided by RAMUKAKA. The amount of credits that may be earned and other conditions for earning Credits shall be subject to the applicable campaign rules provided by RAMUKAKA. To the extent permitted by law, RAMUKAKA may change the rules at any time, make alteration in the credits in case of ambiguity, and may terminate the entire credits system without any refund or other compensation for existing credits. "Credits" means credits that can be used solely to purchase eligible products through the Service in accordance with these Terms. A user will not be able to exchange credits for cash, property, or any other economic benefits other than for the purchase of eligible products through the Service that are specified by RAMUKAKA. A user will not be able to transfer credits to any other user or person. Except as otherwise required by applicable laws and regulations, if a user terminates their account or his or her membership lapses for any reason, all of the credits owned by such User will immediately be invalid and cannot be subsequently used. Once expired, credits will not be reinstated. d. Prohibited Goods: Every RAMUKAKA retailer is responsible for the laws that apply to them, your shop and your items, including any shipping restrictions for your items. There are some types of items that we don't allow in RAMUKAKA 's marketplace, even if they are legal and otherwise meet RAMUKAKA 's selling criteria. Some things just aren't in the spirit of RAMUKAKA. ELECTRONIC COMMUNICATIONS When retailer use the App or send e-mails or other data, information or communication to RAMUKAKA, they agree and understand that they are communicating with RAMUKAKA through electronic records and consent to receive communications via electronic records from RAMUKAKA periodically and as and when required. MOBILE SERVICES When you access the Service through a mobile device, your wireless service carrier's standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain mobile services may be prohibited or restricted by your carrier, and not all mobile services may work with all carriers or devices. You acknowledge and agree that your use of the Service must be in accordance with the usage rules established by your mobile device platform or service provider. NO GUARANTEE RAMUKAKA does not guarantee continuous, uninterrupted access to the App, and operation of the App may be interfered with by numerous factors outside RAMUKAKA 's control. NO WARRANTY RAMUKAKA and its suppliers, affiliates and service provider provide the App and services without any warranty or condition, express, implied or statutory and specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. You expressly agree that your use of the App at your risk.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at

RAMUKAKA
432-434 Supermall 1, Infocity,
Gandhinagar, Gujarat-382007
Or
Call us +91 6351380301 or Mail us ramukakasir@gmail.com